Purchases and orders
- The product I bought does not fit, what do I do?
- My order is not coming, what can I do?
- Can I arrange a specific delivery date?
- What kind of payment is safest? What's the fastest?
- How can I pay?
- Where can I pick up my order?
- How do you ship? How long does it take?
- Order or shop instore - what's better?
- My order has not arrived, what do I do
- I’m looking for something specific, but I cannot find it on BikeExchange. Can I still order it?
- Is there a minimum order?
- Can I order different items from different shops at once?
- What about shipping costs?
- How does the ‘in-store’ purchase work with the bike store?
- How does Click&Collect work?
- Do I get an order confirmation?
- How does the ordering process work?
- My order has not been dispatched yet
- My order hasn’t arrived yet
- I made a mistake with my order